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Description

High street shopping malls close, airport malls keep growing and Apple, Amazon & Google increase their numbers of physical stores. Customers - and staff - expect real time responses in an age where the smartphone has become ubiquitous. Real and virtual life mix. Social media and messaging have become a normal way of communication.

Transformation is needed - but it needs to be smart and viable, not just digital for any price. We need to find the right balance and pace. Humanization of technology and mix of physical and digital worlds need to be considered. Start 2018 with us in Hamburg and enjoy relevant insight, new thoughts, key contacts and a remarkable guest experience to develop your transformation strategy.

We are NOT a me too event. The Hamburg Aviation Conference is a unique global think tank where top managers, tech innovators and thought leaders from aviation, travel, retail, universities and tech companies discuss innovative solutions to approach the current dynamic environment and to transform the business to fit the digital age. Themes are around customer focus, technology, innovation and new trends and hot topics of relevance for the travel industry.

Michael Eggenschwiler, CEO at Hamburg Airport and Chairman of the advisory board of the Hamburg Aviation Conference:

"The conference 2017 was great, focusing on tackling business issues and innovation in an international context. Content, speakers, participants that make you feel like family.

Time well spent for decision makers, executive team members and middle management, thought leaders and key influencers in aviation, travel, retail and science. We look forward to "think future 2018!"

Please check out the agenda for 2018! We do not overpromise, so we will only add speakers when they are 100% confirmed.

The conference had been initiated by Hamburg Airport in 1998. It was repositioned and turned into a global think tank in a joint venture between Hamburg Airport and XXL Solutions in 2014.

XXL Solutions - "do things differently" is a boutique consultancy committed to help their customers succeed in the digital age, from strategy to implementation, via projects, workshops, interim management and mentoring. They help organisations to transform their business to meet the changing consumer and staff requirements, to innovate and differentiate from competition, to choose and implement their future technology and turn it into opportunities rather than threats, keeping the human touch where it makes a difference.

Please do not hesitate to contact us for any questions: hello@hamburgaviationconference.com or via Facebook Messenger or Twitter message.


Details

Start: 8 February 2018
08:00
End: 9 February 2018
15:00
XXL Solutions GmbH

AMERON Hotel Speicherstadt Hamburg, Am Sandtorkai, Hamburg, Germany

Am Sandtorkai 4
20457 Hamburg HH
Germany

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partners

Hamburg Airport

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  • www.hamburg-airport.de
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    In 2016, for the first time in its 105-year history, Hamburg Airport surpassed the 16 million passenger mark. Commercially, too, Flughafen Hamburg GmbH concluded 2016 successfully. Hamburg Airport is a significant economic factor and an important employer for Hamburg and the region. With a growing choice of airlines and a broad range of innovative services, the airport offers passengers a modern and comfortable travel experience.

    Michael Eggenschwiler, Hamburg Airport, CEO, about the Hamburg Aviation Conference 2017:

    "The conference 2017 was great, focusing on tackling business issues and innovation in an international context. Content, speakers, participants that make you feel like family.

    Time well spent for decision makers, executive team members and middle management, thought leaders and key influencers in aviation, travel, retail and science. We look forward to "think future 2018!"


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  • branchspace.com
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Airbus

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  • Airbus

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Heinemann

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  • Heinemann

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XXL Solutions

do things differently
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    Our claim is “do things differently” because we think one of the reasons for the current problems of organisations is that they have continued for too long to continue doing the same things instead of making change part of the DNA of the culture to be ready for new trends and changing customer needs and to ensure continuous success. This is also where we think the Hamburg Aviation Conference can help to make aviation and travel stakeholders think out of the box and discuss innovative solutions with an open mind.

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  • corporate.flio.com
  • Flio

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  • Blacklane

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  • APEX (Airline Passenger Experience Association)

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  • ch-aviation

    Founded in 1998 in Chur in Switzerland, ch-aviation has become an influential airline intelligence provider and one of the very few Swiss aviation success stories.

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    We have decided to work with idloom as from the conference for 2018 to further enhance the customer experience, to further increase our social media footprint and to further automate our processes.

    The tool allows for substantial savings both in terms of time spared and in terms of costs, while offering professional event management features significantly simplifying the process of organizing an event.

    Idloom has also introduced "wall", a service to socialize your intranet and extranet.


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  • Bold Endeavours

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  • Carl Group

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Robin Kater

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  • robinkater.com
  • Robin Kater

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Schellenberg & Kirchberg PR

  • schellenberg-kirchberg-pr.de
  • Schellenberg & Kirchberg PR

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location

speakers'18

Timon Bock

Director Distribution Partnerships
Blacklane
  • www.blacklane.com
  • Timon Bock

    Timon Bock directs Blacklane's integrations with channel and distribution partners around the world. He helps Blacklane reach frequent travelers wherever they book ground transportation online, while unlocking new revenue for partners.

    Timon brings more than a decade of experience in limousine travel trade and distribution. He speaks German, English and Spanish fluently, and has worked in several European countries.

    Read more

Michael Eggenschwiler

CEO
Hamburg Airport
  • www.hamburg-airport.de
  • Michael Eggenschwiler

    Michael Eggenschwiler is CEO at Hamburg Airport and Chairman of the Advisory Board for the Hamburg Aviation Conference.

    "Customers expect a seamless travel experience, in reality and in the digital world. This requires a system partnership between airlines and airports.” explains Michael Eggenschwiler at the Hamburg Aviation Conference 2017.

    The business graduate from the University of St.Gallen/Swizerland has assumed his role as CEO of Hamburg Airport in March 2005 after two years as Managing Director of Hamburg Airport.

    Starting his professional carrier at Crossair in various management positions, he took over a senior management role at Swissair.

    Michael Eggenschwiler was Member of the Executive Board at Swissair, last being responsible for sales & marketing in Swissair's home market Switzerland.

    From 2007 to 2010 he acted as President of the German Airports Association ADV and is currently Board Member of ACI Europe and Vice President of the Germans Airports Association ADV.

    Michael Eggenschwiler is married and has two children.

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Marko Javornik

VP and General Manager of Mobility & Travel
Comtrade Digital Services
  • comtradedigital.com
  • Marko Javornik

    Marko Javornik has been Vice President and General Manager Mobility & Travel at Comtrade Digital Services since 2016. He leads Comtrade's partnership with key accounts. He also founded Mobility Lab at Comtrade – one of the leading European expert centers on digitalization of transportation.

    During more than 20 years of experience, he has led large scale innovation projects for digital business solutions in various industry verticals worldwide.

    As a regular keynote speaker and moderator, Javornik has taken part in leading industry events all over the world. He draws on his wealth of experience and passion for digital technologies to provide essential insights into the future of mobility and digital travel. Current customers include Ryanair and other global brands.

    About Comtrade Digital Services:

    Understanding new roles in innovation and technology oriented businesses and having over 25 years of hands on experience in numerous projects, Comtrade Digital Services help companies reinvent their business models using innovative technology so they can succesfully address business challenges, embrace digital transformation and become industry leaders in their domains.

    The Mobility & Travel Division at Comtrade Digital Services combines excellent engineering services with travel industry expertise that fosters innovation. Recently, Comtrade Digital Services has helped Ryanair lay the foundations to allow them to become a technology digital leader with an airline attached. Comtrade's big data-enabled platform solves airlines’ key ancillary concern: how to convert journey data into profit.

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Fred Finn

the world's most travelled man
  • flyfinndotorg.wordpress.com
  • Fred Finn

    Fred Finn was recognised by the Guiness Book of World Records as the world's most travelled person. He travelled about 15 million miles, and visited 139 countries.

    He worked with airlines like Virgin Atlantic, Ethiopian Airlines, Kenya Airways, Pan Am, Dan Air as a consultant on improving their flights and flight service.

    He is in the advisory board of Quicket and brand ambassador for Quicket, Marriott, Travelindex.

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Jonathan Newmann

Chief Commercial Officer
Caravelo
  • www.caravelo.com
  • Jonathan Newmann

    Jonathan has been CCO with Caravelo since 2016. Previous experiences include senior management roles with Etihad Airways and Air New Zealand.

    Caravelo is a Barcelona based technology company specializing in solutions for the airline industry. They enable airlines to grow incremental revenues, expand their distribution and improve their process management with products that are intuitive, innovative and market leading.

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Peter Parkes

Strategy Director at Made by Many; Cambridge Economics MA and internet thinker
made by many
  • www.madebymany.com
  • Peter Parkes

    Peter's career has spanned corporate communications, product marketing and business strategy, with a focus on mass-market consumer technology products and systems.

    At Made by Many his role sits somewhere between that of a traditional strategy consultant and portfolio product manager.

    He leads small multidisciplinary teams of product managers, designers and software engineers to create groundbreaking new products and services for its clients.

    Through this he helps large, complex organisations such as Finnair, Microsoft, Nike and Universal Music to design customer journeys, product programmes and entire ventures that transform their business models, organisational structures and customer relationships.

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Kevin O'Shaughnessy

Co-founder and CEO
CityHook · Indigo, the transport search and booking service​
  • www.cityhook.com
  • Kevin O'Shaughnessy

    Kevin has 20 years experience in IT with an interaction design focus. His experience includes 18 years in mobile technology.

    He is originally from Galway, Ireland. Graduating into the dot-com bubble collapse in 2001, Kevin moved to France to work in a mobile startup. After returning to Dublin five years later to work in Palm’s European development center, Kevin graduated from the UCD Smurfit School in 2009 with a masters degree in Innovation Management. Since then, he has worked on innovative projects in mobile, travel and geographic information systems before founding CityHook in 2011.

    Kevin is a techie at heart and still works on some of the core Indigo platform. His background in Mobile and Interaction Design has helped make Indigo the success that it is today, having won a variety of awards including Phocuswright and IATA. Kevin regularly speaks on innovation in travel, particularly in the area of Mobile.

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Salman Khan

visiting lecturer, doctoral research
Edu Pristine (Saudi Arabia), Toulouse Business School
Salman Khan
  • Salman Khan

    Salman Khan is an Online Marketing Certified Professional (OMCP), holding a marketing specialized Bachelors, Masters, and Doctorate in Business Administration.

    As a visiting lecturer at EduPristine in Saudi Arabia, he delivers digital marketing courses to working professionals.

    Currently, he pursues research at Toulouse Business School in the area of corporate reputation management and measurement.

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